Built for UK schools, independent & state KCSIE-aligned

24/7 clarity that helps families feel connected.

Your AI assistant gives families instant, accurate answers 24/7. It strengthens relationships and your office gets time back for the conversations that matter.

See it in action Join the waiting list Or visit our Trust Centre →
No data ever used for AI training. Contractual guarantee, on every plan.
K
Ask Kingswell
Online · responds in seconds
Hello, I'm the Kingswell School assistant. How can I help today?
What sports fixtures are on next week?
Next week there are three fixtures: Y7 Hockey at home vs Brookside School (Tue), Y9 Football at home vs Elmbridge High (Wed), and Y8 Netball away at St Catharine's (Fri). Full times and locations are on the Kingswell sports calendar.
¿Hablas español?
¡Por supuesto! Las tasas escolares para 7º curso son de £18.500 al año. Hay becas disponibles. ¿Le gustaría reservar una visita?
Powered by Veaivo Ask
parent typing
KCSIE-aligned safeguardingContractual, not bolt-on. DSL escalation in minutes.
Full GDPR & Children's CodeDPIA template, DPA, sub-processor list, all in one pack.
Up to 25 languages supportedFrench, Spanish, Mandarin, Arabic, Hebrew, more.
Branded to your schoolYour name, colours, voice. Discreet Veaivo credit.
Unlimited conversationsOne annual subscription. No per-message charges. Ever.
Try it now, no booking required

Don't take our word for it. Ask the assistant.

This is a fully working Veaivo Ask assistant, configured for Kingswell School, a fictional UK independent school. Ask it anything a parent might: fees, scholarships, term dates, the next open day, or try it in another language. It thinks for itself; it isn't scripted.

  • Try a question in French or Spanish, and it will respond in kind.
  • Ask about Year 7 fees, scholarships, or the next open day.
  • Try something it doesn't know, and see how it declines gracefully.
  • Anything safeguarding-sensitive is handled differently, on purpose.
Try the Kingswell School assistant
Why not just leave it to general AI assistants

Parents are already asking AI about your school. Make sure it knows the right answer.

General AI assistants are confident and fluent, but they answer from whatever the web happens to have indexed about your school. Veaivo Ask answers from your own content instead, so the parent gets your answer, not a guess made in your name.

General AI assistants

Answering from the open web
  • Answers come from whatever's indexed on the open web, not your current fees, term dates or wraparound care.
  • Sources can be out of date: old website snapshots, last year's policies, sometimes content from a different school entirely.
  • Your handbook, admissions policy, bursary criteria and newsletters aren't part of what it can see.
  • There's no way for a parent to know whether the answer they were given was accurate.

What Veaivo Ask does differently

Grounded in your own content
  • Grounded, not guessed. Every answer traces back to a document you control, with a citation to the source.
  • You own the data. See exactly what parents and prospects are asking, in aggregate and in real time.
  • Built-in escalation. Sensitive or safeguarding-flavoured queries route to a human rather than freelancing.
  • Always current. Update a policy or fee page and the assistant reflects it immediately.
General AI assistants Veaivo Ask
Source of truthWhatever the web indexedYour live documents
Accuracy on your specificsConfident, but not grounded in your specificsGrounded, with citations
Brand voiceGeneric, AI-flavouredYour tone, your wording
Safeguarding awarenessNoneEscalation built in
What you learnNothingEvery question, every gap
Liability for the answerSits with you anywayManaged, audited, controlled
Parents don't want to search your website. They want an answer. The only question is whether it's your answer, or a generic one.

Read the full comparison →

How it works

Live in days, not months.

Setting up Veaivo Ask is not a technical project, and nothing on your side needs an IT specialist. We do the heavy lifting; your team's hands-on time stays light, across four stages. Here is what each side actually does.

1

Knowledge base

We work with you to extract the content your assistant needs: fees, dates, policies, FAQs. From multiple sources, URLs, documents, etc.

Veaivo · 2–3 days
You · 30 mins
2

Brand & configure

We name, colour, and tune the assistant. Safeguarding rules, MIS integration, and languages are wired up and tested.

Veaivo · 1–2 days
You · 15 mins of brand decisions
3

Check it sounds like your school

Before any parent sees it, a handful of colleagues across your school put real questions to it and tell us where an answer should sound more like you. We tune the wording and tone until it reads in your school's voice, not a chatbot's.

Veaivo · tuning alongside you
You · ~1 week elapsed, a few colleagues
4

Go live

Adding it to your site takes one small snippet of code, which we provide and help put in place. Then Veaivo Ask is live, and we're on standby for the first 48 hours.

Veaivo · on call
You · 5 minutes
About ten working days, end to end. If your website team needs to coordinate around term, we'll work to your calendar. Many schools go live in the week before an open day.
What it does

One assistant. Every visitor.

Veaivo Ask isn't a set of separate products. It's a single assistant, trained once on your school's own content. The benefit changes depending on who's asking. Here's what it means for the people who land on your site.

For enquiring families

Prospective parents

Admissions · marketing · the front gate

The questions that decide whether a family enquires, answered instantly and accurately, in their language. Works just as well for a state school's in-year places as an independent's fee structure.

  • Fees & bursaries, or admission criteria & catchment
  • Entrance requirements, deadlines & in-year places
  • What makes your school distinctive
  • Open events & visit booking
  • Every enquiry captured into your dashboard
  • Each enquiry routed to the right team automatically
What a parent might ask

"How do I apply for a Year 7 place for September?"

Applications for Year 7 open in the autumn term and close on 15 January. You can register interest now and I'll send the dates, or book onto our next open morning on Saturday 5 October to see the school first.

For current families

Current parents

Front office · pastoral · operations

The daily stream of "what time, what page, what form" that fills the school office, handled in seconds, day or night, freeing your staff for the conversations that need a person.

  • Term dates & the school calendar
  • Uniform, meals & wraparound care
  • Absence reporting & SEND queries
  • Payments, trips & transport
  • Cuts front-office call and email volume
What a parent might ask

"My daughter's poorly. How do I report it?"

Sorry to hear that. Email absence@brookhaven.school by 8:30am with her name and form, and we'll pass it to her tutor. If she's away more than two days we'll be in touch from the school office.

For press & community

Journalists & community

Press · governors · local residents

Reporters, governors and neighbours look you up too. The assistant gives accurate, on-the-record-safe facts from your own published content, and routes anything sensitive to your office instead of improvising.

  • Verified facts: pupil numbers, results, history
  • Your official positions, never speculation
  • Press & sensitive queries handed to your office
  • Event, admissions & contact signposting
  • Never freelances on safeguarding or reputation
What a reporter might ask

"Can you comment on this week's exam results?"

I can point you to our published results and statement. Press enquiries are handled personally by the school, so share your name, outlet and deadline and I'll pass them straight to the Head's office for a direct response.

It's one assistant, not three. The same knowledge base, shown to whoever is asking. Independent schools can extend the very same setup to development, alumni and legacy enquiries with no extra build.
Getting the most from it

It works best with a homepage placement and a little promotion.

Your website is the most-visited surface you own, so a visible placement is what drives the conversation volume that makes the assistant earn its keep. A few other quick wins worth knowing about:

  • Add a link to your assistant in the footer of every email your school sends out.
  • Print a QR code on prospectus pages, open day flyers, and display boards that opens the assistant directly.
  • Mention it in your next newsletter so existing families know it's there for everyday questions.

Every onboarding includes a placement check, and we'll be honest if yours would benefit from moving, even if that means a conversation with your web team.

Analytics

Proof of value, every month.

Every school gets a live dashboard and a monthly PDF, branded, board-ready, and built around the metrics Heads, Bursars and Operations Directors actually care about. Renewal becomes a paperwork question, not a sales conversation.

Brookhaven School
May 2026 · live dashboard
Hours saved for families
104
↑ 16 hrs vs last month
Conversations this month
1,247
↑ 18% vs last month
Avg confidence score
83%
↑ 4 pts vs last month
Feedback responses
112
87% positive · 97↑ / 15↓

Top questions this month

"Year 7 fees?"312
"Next open day?"257
"Are bursaries available?"210
"What is the uniform?"165
"How do I apply for Year 9?"131
"Term dates?"99

Knowledge gaps · low confidence

"Head of Year 10 science?"32%
"Latest bursary application form?"38%
"Mobile phone policy?"41%
"How are bullying incidents handled?"44%

Fix these to lift next month's score

Language distribution

English71%
Mandarin12%
Spanish7%
Arabic5%
French5%

Safeguarding

0
flags this month
Viewable by DSL only
Every intercepted message is routed to your DSL by email within minutes. Reviewed and resolved through this panel.
Updated 12 minutes ago · auto-sync to your MIS 0 unresolved safeguarding flags
Trust & compliance

Built to be checked before you commit.

The contractual guarantees we make, and a Trust Centre where you can read every policy, ask questions, and see exactly how we handle your data.

Explore the Trust Centre How safeguarding works →

Visit the Trust Centre

Every policy in one secure place: DPIA, Data Processing Agreement, KCSIE alignment, safeguarding playbook, sub-processor list and a governors' one-pager. Enter your email and we'll send a secure link.

  • Read and download every compliance document
  • Ask questions and get a documented answer
  • Your access, on your terms, with no sales call required

We email a one-time secure link · no password to remember

Check your inbox. If we recognise that address, your secure link to the Trust Centre is on its way.
Our contractual guarantee No customer data, whether from a school, a parent, or an alumnus, is ever used to train an AI model. Not ours, not anyone else's. Written into every contract we sign.
Want to speak to us? Open the Trust Centre and leave your details, or join the waiting list, and you'll get a human reply within one working day.
Tweaks panel
Headline treatment

Same palette, same content. Toggling switches the typographic personality across every headline.

Body font

Both pair well with Instrument Serif. Inter is the more widely-tested choice; Geist has a touch more personality.