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Everything a school needs, built in.

Engineered specifically for schools, with safeguarding, compliance and language in the core, not bolted onto a generic chatbot made for online shops.

Asked in French, answered in French, from the school's own documents.

Safeguarding aware

Any message hinting at distress or disclosure is intercepted, replaced with a holding message, and escalated to your DSL by email within minutes. The AI never improvises on safeguarding.

Multilingual

Responds in the language the visitor asks in. French, Spanish, Italian, German, Mandarin, Arabic, Hebrew. Critical for boarding schools, London independents, and any school with international and EAL families.

Branded to you

The assistant carries your name, colours and tone of voice. Call yours Ask Persy or Ask Brookii, whatever suits your school. A discreet Powered by Veaivo credit sits in the footer.

It gets better, monthly

Every answer carries a confidence score. Low confidence questions surface as knowledge gaps, showing exactly what to improve. Parents rate replies up or down, and the dashboard shows what worked.

GDPR and Children’s Code

Every deployment ships with a DPIA template, Data Processing Agreement, sub processor list, privacy notice wording and Children’s Code compliance. Contractually, no customer data is ever used for AI training.

School MIS integration

Lead capture written back to your management information system, so enquiries land where the admissions team already works. Custom endpoints supported where needed.

Open day and appointment booking

Visitors can book inside the conversation, with the booking written back to your calendar or events system. Consistently the highest converting feature for admissions teams.

Proactive prompts

Configurable time of day, page context and seasonal prompts that invite conversation. Got a question about tomorrow’s open day, appearing the day before. Smart, not intrusive.

The parent sees the answer. You see where it came from.

Responses cite the document behind them, so nobody has to take the assistant's word for it. When a policy changes, the citation changes with it.

  • Confidence score on every reply
  • Knowledge gaps ranked by how often they are hit
  • Thumbs up and down from real visitors
  • Full transcript history for your team
kingswell.sch.uk
K
Ask KingswellOnline, replies in seconds
Do you offer wraparound care, and what are the hours?
Yes. Breakfast club runs from 7:45am and after school care until 6pm in term time, and both are booked through the parent portal. Places are limited in the youngest year groups, so early booking is sensible. Wraparound care 2026 Parent portal guide
Confidence 94 percent Powered by Veaivo Ask

One email a month, and you know exactly where you stand.

It arrives on the first working day of the month, in plain English, and takes about two minutes to read. Nobody has to log in to get the picture, and nothing important sits waiting for someone to go looking for it.

VVeaivo Ask 1 October
Kingswell School: September in two minutes
1,284conversations
92%answered outright
47enquiries captured

Your busiest week was the one before the open morning, when admissions questions doubled.

Three things it could not answer. Sixth form bursary deadlines came up 14 times and are not in your content yet.

Nothing outstanding on safeguarding. Two messages were flagged and both reached your DSL inside four minutes.

What is in it

  • How many families it spoke to, and how that compares with last month
  • The questions asked most, grouped into themes rather than a raw log
  • What it could not answer, so you know exactly what to add next
  • Enquiries captured, and which inbox or person each one reached
  • Safeguarding in numbers only: how many messages were flagged, and how quickly a person picked them up
  • Which languages families used, which is the part that most often surprises schools
  • Two or three suggested actions for the month ahead, each one specific enough to act on

Months do not divide neatly into a school year, so every issue says where you are in the term and flags what is coming next, an open morning, an application deadline, results week, along with what to have ready for it.

Bring Veaivo to your school.

Tell us about your school and we will come back to you within one working day.