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Why not just leave it to general AI assistants

Parents are already asking AI about your school. Make sure it knows the right answer.

General AI assistants are confident and fluent, but they answer from whatever the web happens to have indexed about your school. Veaivo Ask answers from your own content instead, so the parent gets your answer, not a guess made in your name.

The difference

Same question. Very different answer.

General AI assistants

Answering from the open web
  • Answers come from whatever's indexed on the open web, not your current fees, term dates or wraparound care.
  • Sources can be out of date: old website snapshots, last year's policies, sometimes content from a different school entirely.
  • Your handbook, admissions policy, bursary criteria and newsletters aren't part of what it can see.
  • There's no way for a parent to know whether the answer they were given was accurate.

What Veaivo Ask does differently

Grounded in your own content
  • Grounded, not guessed. Every answer traces back to a document you control, with a citation to the source.
  • You own the data. See exactly what parents and prospects are asking, in aggregate and in real time.
  • Built-in escalation. Sensitive or safeguarding-flavoured queries route to a human rather than freelancing.
  • Always current. Update a policy or fee page and the assistant reflects it the same day.
General AI assistants Veaivo Ask
Source of truthWhatever the web indexedYour live documents
Accuracy on your specificsConfident, but not grounded in your specificsGrounded, with citations
Brand voiceGeneric, AI-flavouredYour tone, your wording
Safeguarding awarenessNoneEscalation built in
What you learnNothingEvery question, every gap
LanguagesInconsistentReplies in the family's language
Liability for the answerSits with you anywayManaged, audited, controlled
How it stays accurate

Grounded in your school, every time.

Veaivo Ask doesn't browse the open web. It answers only from the content you give it, and it shows its working.

1

Trained on your documents

We build the knowledge base from your own website, prospectus, policies and FAQs. Nothing else is in scope, so it can't wander off into the open web. And you remain in control: you decide what goes in, what's updated, and what's removed, both at launch and at any point afterwards.

2

Many answers carry a citation

Many responses trace back to the source document they came from, so a parent, and your team, can see where the answer originated.

3

Low confidence becomes a question, not a guess

If the assistant isn't sure, it says so and offers to connect the family to a person. Those moments surface in your dashboard as knowledge gaps to fill.

4

Updated the day you change something

Refresh a fee page or a policy and the assistant reflects it straight away. No stale snapshots, no last year's deadlines.

Why it matters

What an accurate answer is worth.

More families who enquire

A family who gets a clear, correct answer at the moment they ask is far more likely to go on to enquire.

Admissions

Hours back for your office

The repetitive "what time, what page, what form" questions are answered instantly, freeing staff for the conversations that genuinely need a person.

Operations

Your reputation, protected

Every answer in your name comes from your own content, and anything sensitive is routed to a human.

Leadership
Parents don't want to search your website. They want an answer. The only question is whether it's your answer, or a generic one.

See it answer for an example school.

Try the live assistant configured for a fictional school, then talk to us about your own.

See it in action Join the waiting list