Everything a Head, Bursar, DPO or governor needs to scrutinise us, in one place: the contractual guarantees we make, and a secure Trust Centre where you can read every policy and ask questions.
Every compliance document in one secure place: DPIA, Data Processing Agreement, KCSIE alignment statement, safeguarding playbook, sub processor list and a governors' one pager.
We email a one time secure link, with no password to remember.
A contractual guarantee, not a policy.
Not from a school, a parent or an alumnus. Not ours, not anyone else's. It is written into every contract we sign, on every plan, with no exception for anonymised data.
Pre completed and scoped to a school deployment, editable for your DPO.
Standard contractual clauses, sub processor list and retention terms.
How the assistant handles disclosure, intercept and DSL escalation, mapped to KCSIE.
The exact runbook the system follows when a child appears in distress.
Every party that touches your data, where, and under what terms.
A board ready brief: what it does, what it costs, how it protects pupils.
The dull answer is the reassuring one. Here is what happens to the data that flows through your assistant.
Your data and the assistant's processing stay within UK and EU infrastructure. Locations and providers are named in the sub processor list.
Conversations are never fed back into model training, ours or any third party's. This is a contractual term, not a setting.
Conversation data is kept for the retention period set in your DPA and then deleted. You can request earlier deletion at any time.
Because most users are families, the assistant is designed to the ICO Age Appropriate Design Code from the ground up, not retrofitted.
Tell us about your school and we will come back to you within one working day.